The experience of Century Telephone Company clearly showed that pay-for-performance programs may promote:
A) problems linking group and individual incentives.
B) ethical violations that led to employee lawsuits.
C) increases in employee conflicts and stress.
D) excessive union involvement.

Question

Quizplus · Accepted Answer

Century Telephone Company's experience with pay-for-performance programs highlighted that such initiatives can lead to increased employee conflicts and stress. This is because employees may compete against each other rather than collaborate, leading to a tense work environment.

The Experience of Century Telephone Company Clearly Showed That Pay-For-Performance