Additional Case 11.1 the HR Department at Sussex Enterprises Has Been Asked to Been

Additional Case 11.1
The HR department at Sussex Enterprises has been asked to evaluate the effectiveness of the firm's team-based incentive plan. Managers at the firm report a decline in worker performance, an increase in interpersonal conflicts, and an increase in complaints about free riding team members. In addition, the manufacturing group has been accused of producing more units than the marketing group can sell. HR at Sussex needs to determine if the current incentive plan is appropriate or should be replaced.
-Refer to Additional Case 11.1.Which of the following would most likely improve the effectiveness of the current pay-for-performance plan at Sussex?

A) Establishing specific group goals
B) Offering gainsharing opportunities
C) Allowing employees to form their own teams
D) Providing the manufacturing group with better technology