A change management program as part of an IT project is used to:
A) convert data to useable form.
B) avoid resistance by business users to a new system being implemented.
C) help with personnel shifts in a company.
D) negotiate a contract.

Question

Quizplus · Accepted Answer

A change management program is used to address and mitigate resistance to a new system or process being implemented, ensuring a smooth transition for all stakeholders involved. It involves planning, communication, and training to help individuals and teams adapt to changes and embrace the benefits of the new system.

A Change Management Program as Part of an IT Project