Bill Manages a Large Department with Employees from Diverse Cultural

Bill manages a large department with employees from diverse cultural backgrounds.A review of his management style revealed that Bill's informal way of speaking to employees is offensive to some people who come from cultures where formality and respect are the norm between different organizational levels.Which stage of progress in managing a diverse workforce is Bill in?

A) unconscious incompetence
B) conscious incompetence
C) conscious competence
D) unconscious competence
E) controlled incompetence