Trendy Garb is a retail store that sells women's apparel.The store has comprehensive rules,policies,and procedures for matters related to customer complaints and product returns.Hence,when faced with either of these situations,the store manager simply needs to refer to these guidelines and accordingly proceed.This is an example of ________.
A)overlapping responsibility
B)nonprogrammed decision
C)rule of thumb
D)decision tree
E)programmed decision

Question

Quizplus · Accepted Answer

This scenario is an example of a programmed decision because it involves routine and repetitive problems for which the store has established rules and procedures to follow, making the decision-making process straightforward and systematic.

Trendy Garb Is a Retail Store That Sells Women's Apparel