ABC Insurance Company hired a manager for their operations team. The manager divided the job activities among his team members by examining the management system objectives, designating appropriate activities that must be performed to reach those objectives, designing specific jobs by grouping similar activities, and making specific individuals responsible for performing those jobs. Which of the following methods is the manager using to divide job activities?
A) functional similarity
B) overlapping responsibility chart
C) process control
D) centralization
E) cash flow forecasting

Question

Quizplus · Accepted Answer

The manager is using the method of functional similarity, which entails grouping similar activities together into specific jobs and assigning individuals to those jobs. This method is commonly used in organizations to divide job activities based on the functions required to achieve objectives. The other options - overlapping responsibility chart, process control, centralization, and cash flow forecasting - do not relate to the process of dividing job activities.

ABC Insurance Company Hired a Manager for Their Operations Team