Which of the following statements about formal groups is true?
A) The placements of organization members in such areas as marketing departments and personnel departments are examples of establishing formal groups.
B) Formal groups are a collection of individuals whose common work experiences result in the development of a system of interpersonal relations that extend beyond those established by management.
C) The coordination of and communication among the formal groups is the responsibility of employees commonly called "cotter pins."
D) Formal groups are divided into two general types: interest groups and command groups.
E) The formal relationships among group members is summarized using a sociogram.

Question

Quizplus · Accepted Answer

Formal groups are deliberately created by management for specific tasks or purposes within the organization. Examples include departments and committees. The placement of organization members in such areas as marketing departments and personnel departments creates formal groups within the organization. B is incorrect because it describes informal groups, not formal groups. C is incorrect because there is no such thing as "cotter pins" in an organizational context. D is incorrect because interest groups and command groups are not the only types of formal groups. E is incorrect because a sociogram is a diagram of the relationships between members of a group, not a summary of their formal relationships.

Which of the Following Statements About Formal Groups Is True