Which of the following statements about a problem-solving team is true?
A) It is typically formed to discuss ways to improve quality in all phases of the organization, to make organizational processes more efficient, or to improve the overall work environment.
B) It is a creative team which involves a highly integrated group of several skilled individuals who are cross-trained and have the responsibility and authority to perform some specified activity.
C) Management must respond to the problem-solving team's recommendations by implementing them in their entirety.
D) Generally responsible for whole tasks as opposed to "parts" of a job, the problem-solving team is an important new way of structuring, managing, and rewarding work.
E) It is generally permanent in nature, with the focus of the team shifting from one problem to another over time.

Question

Quizplus · Accepted Answer

A problem-solving team is typically formed to solve a specific problem or to improve a particular process or system within an organization. The primary focus of the team is to identify and solve problems, rather than to perform specific tasks. The team is usually temporary, and its members are chosen for their expertise in the area being addressed by the team. The team provides recommendations to management, but it is up to management to decide whether or not to implement those recommendations.

Which of the Following Statements About a Problem-Solving Team Is