The nurse is discussing follow-up care with a patient who is being discharged.The patient and family cross their arms and state angrily that the team's suggestions are not acceptable.Which response by the nurse is appropriate?

Question

Quizplus · Accepted Answer

The appropriate response by the nurse is to try to understand the patient and family's concerns and discuss other options that might work for them. This approach shows that the nurse respects the patient's autonomy and is willing to work collaboratively to find a solution that meets their needs. The other options are either dismissive (A) or unhelpful (B), or may come across as condescending (C).

The Nurse Is Discussing Follow-Up Care with a Patient Who