In face-to-face communication, nonverbal communication accounts for a larger part of the total message than do the words that are sent or received.

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Nonverbal communication includes body language, facial expressions, tone of voice, and other cues that can greatly impact the meaning of a message. Studies have shown that up to 93% of the communication impact can come from nonverbal cues.

In Face-To-Face Communication, Nonverbal Communication Accounts for a Larger Part