Rita Gomez from Creative Advertising Inc. is calling Technotek Inc. to discuss an upcoming marketing event for a new product launch. Which of the following will make a good conversation starter?
A) "Hello. Can I talk with someone who can help me with some queries regarding the product launch?"
B) "Is there someone I can talk to regarding the product launch event next month?"
C) "This is Rita. May I know who is handling the product launch event?"
D) "I have some questions regarding the product launch next month. Who can I talk to?"
E) "This is Rita Gomez of Creative Advertising. We have a question about next month's product launch. May I speak with someone who can help me?"

Question

Quizplus · Accepted Answer

Option E introduces the caller and her purpose for calling right away, which sets the tone for a productive conversation. It is also polite and professional. The other options are too vague or general, and may not immediately catch the attention of the person who answers the call.