Which of the following is true of transmittal messages?
A) A transmittal message is nonpersonalized.
B) Even in cases of extreme formality, the use of personal pronouns and conversational language is avoided in transmittal messages.
C) A transmittal letter does not identify a report's purpose or contents.
D) A transmittal message ends with a pleasant, forward-looking comment.
E) The transmittal letter and the executive summary should not be combined.

Question

Quizplus · Accepted Answer

A transmittal message should always end on a positive note, expressing appreciation and looking forward to future communication. Option A and B are incorrect because a transmittal message can be personalized but should be formal at the same time. Option C is incorrect because a transmittal letter should identify the report's purpose and contents. Option E is incorrect because both the transmittal letter and executive summary may be combined in some cases.

Which of the Following Is True of Transmittal Messages