The you-viewpoint:
A) should typically be avoided in a business communication.
B) emphasizes the writer's perspective.
C) places the reader at the center of things.
D) should be avoided when delivering bad-news messages.
E) cannot be used in sentences containing the words "we" and "mine."

Question

Quizplus · Accepted Answer

The you-viewpoint places the reader at the center of things, which is a good approach in business communication as it helps to engage the reader and make them feel valued. It shows that the writer is focused on their needs and is trying to help them in some way. Therefore, option C is the correct answer.

The You-Viewpoint