____ occurs when the listener understands the speaker and feels his nonverbal communication.

Question

Quizplus · Accepted Answer

Empathy is the ability to understand and share the feelings of others. When a listener understands the speaker's nonverbal communication, it shows that they have an empathetic understanding of the situation. Brainstorming, negotiation, and problem-solving do not necessarily require empathy, although empathy can enhance the effectiveness of these activities.

____ Occurs When the Listener Understands the Speaker and Feels