The first step in crisis management is:

Question

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The first step in crisis management is to describe the event in realistic terms. This means assessing the situation and understanding the severity of the crisis. Once the crisis is accurately described, a plan can be developed to address it. Going to a counselor, examining emotions, and asking for advice from family and friends may be helpful steps in crisis management, but they should only be taken after the situation has been accurately described and a plan has been established.

The First Step in Crisis Management Is