Companies get the behavior they actually expect, not the behavior they say they want.

Question

Quizplus · Accepted Answer

This statement reflects the idea that actions speak louder than words. A company may state that they want a certain behavior or standard, but if their actions, policies, and procedures do not align with these expectations, then employees are unlikely to actually demonstrate that behavior. Therefore, companies must not only communicate their expectations but also create a culture and work environment that promotes and reinforces these expectations.

Companies Get the Behavior They Actually Expect, Not the Behavior