________ is defined as an employee's willingness to go above and beyond the roles that he or she has been assigned.
A) Professionalism
B) Teamwork
C) Values
D) Accountability
E) OCB

Question

Quizplus · Accepted Answer

OCB stands for Organizational Citizenship Behavior, which refers to voluntary behavior of an employee to exceed his/her role requirements and contribute to the success of the organization. It is a type of discretionary behavior that is not explicitly recognized by the reward system but contributes to the effectiveness of the organization.

________ Is Defined as an Employee's Willingness to Go Above