The operational components act as a context to describe current IM practices in the organization and reference existing best practices in each area.
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Q3: Organizations believe that creating useful structural capital
Q4: Because mostly IT groups spearhead IM efforts,
Q5: A framework for implementing KM involves several
Q6: Information delivery is the responsibility of IT,
Q7: IT is involved with almost every aspect
Q9: Because information use crosses traditional functional boundaries,
Q10: The strategic components act as a context
Q11: Captured and used in the right way,
Q12: It is actually harder to set information
Q13: IM has three distinct but related drivers:
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