Which of the following applications focuses on the efficiency of a firm's internal production, distribution, and financial processes?
A) Customer relationship management
B) Enterprise resource planning
C) Knowledge management
D) Supply chain management

Question

Quizplus · Accepted Answer

Enterprise resource planning (ERP) focuses on integrating and optimizing a firm's internal processes such as production, distribution, and financial management. It enables organizations to streamline operations, reduce costs, and improve efficiency. Customer relationship management (CRM), knowledge management, and supply chain management also play important roles in a company's success, but they do not specifically focus on internal processes.

Which of the Following Applications Focuses on the Efficiency of a Firm's