When an organization uses information technology to develop products, services and capabilities in order to gain a strategic advantage over competitive forces in the global marketplace, it is using information systems in a strategic role.
Correct Answer:
Verified
Q6: The threat of new entrants is often
Q7: Internet technologies can make customers the focal
Q8: A strategic use of information technology would
Q9: When a business effectively builds in switching
Q10: Companies that consistently offer the best value
Q12: If an organization offers its online package
Q13: Investments in information technology can allow a
Q14: When a firm makes such radical changes
Q15: If a key supplier's bargaining power gets
Q16: Companies like Wal-Mart use information technology to
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