Becoming an agile company depends on customer perceptions of products and services, as much as any other strategy.
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Q19: When a firm develops ways to differentiate
Q20: In the Internet world, a firm's biggest
Q21: Information technology plays a major role in
Q22: Business process reengineering (BPR) is most often
Q23: Successful knowledge management creates techniques, technologies, and
Q25: As an organization's learning process continues and
Q26: All the employees within a marketing department,
Q27: Business process reengineering (BPR) combines a strategy
Q28: Explicit knowledge involves the "how-to" knowledge that
Q29: The value chain concept can help managers
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