Which of the following statements about documentation is true?
A) Documentation is no longer important because commercial software has online help systems, backed up with Internet-based help systems
B) Documentation serves as a method of communication among the people who develop, implement, and maintain a system
C) Only program modifications and/or customizations need to be documented
D) Documentation is the most expensive part of any system implementation

Question

Quizplus · Accepted Answer

Documentation is important as it serves as a method of communication among the people who develop, implement, and maintain a system. While online help systems and internet-based help systems are useful, they do not replace the need for comprehensive documentation. Program modifications and customizations should also be documented, but this is not the only type of documentation that is necessary. While documentation can be time-consuming and require resources, it is not necessarily the most expensive part of system implementation.

Which of the Following Statements About Documentation Is True