Businesses use customer ________ to create highly individualized offers that customers are more likely to accept.
A) customization
B) intimacy
C) personalization
D) virality
Correct Answer:
Verified
Q5: _ is a CRM operation in which
Q6: Boeing uses a _-end CRM system because
Q7: _ refers to a practice in which
Q8: What is NOT considered a benefit of
Q9: Tesco implemented a new _ system to
Q11: _ is the customer's potential revenue stream
Q12: Operational CRM systems support _-office business processes.
A)
Q13: Tesco primarily had a problem with _.
A)
Q14: Operational CRM systems support _-office business processes
Q15: _ is a customer-facing CRM application.
A) E-mail
B)
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