The Royal Bank of Scotland's Bot,called Luvo,_________

The Royal Bank of Scotland's bot,called Luvo,_________.

A) allows customers to describe what they are looking for instead of just choosing from standard options
B) asks shoppers to input their skin type and then suggests beauty tips and products tailored to their needs
C) automates the simple but time-consuming process of requesting sick leave
D) provides a list of recommendations and enables customers to have a real-time dialogue with the bot