In the ________ component of SCM, supply chain managers create a responsive and flexible network for receiving defective, returned, or excess products back from their customers, as well as for supporting customers who have problems with delivered products.
A) deliver
B) make
C) plan
D) return
E) source

Question

Quizplus · Accepted Answer

The correct answer is D) return. This component of Supply Chain Management (SCM) focuses on the processes involved in returning products from customers back to the company, which includes handling returns, exchanges, and customer support for defective or unwanted products.

In the ________ Component of SCM, Supply Chain Managers Create