Distribution and manufacturing are considered front office systems; customer service and sales order entry are back office systems.
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Q5: Knowledge management applications focus on providing a
Q6: Cross-functional enterprise systems cross the boundaries of
Q7: Transaction processing systems play a vital role
Q8: Firms such as transportation companies, wholesalers, retailers,
Q9: Enterprise application integration (EAI) software provides legacy
Q11: Enterprise application integration (EAI) software enables users
Q12: Training in a virtual world is effective,
Q13: Training in a virtual world can both
Q14: Online transaction processing (OLTP) is generally considered
Q15: Many companies view sales force tracking as
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