Scenario: CelinePurses.com Celine Franklin,a Young Entrepreneur from Montreal,started Her Hand-Crocheted Purse Business

Scenario: CelinePurses.com
Celine Franklin,a young entrepreneur from Montreal,started her hand-crocheted purse business seven years ago.Celine's business has since thrived and employs 150 people.Most of Celine's business is within Canada with an occasional international order.But Celine now wants to make a concerted effort to grow international sales and is designing her Web site to attract more customers located abroad.Celine is meeting with Jason Rufus,a Web site designer,for help with the project.
-Celine believes her success rests on her careful listening and responding to customers' needs.To ensure that her customers abroad can provide feedback easily,Celine should ________.

A) set a fixed time for customers to call,such as from 3 to 5 p.m. ,Eastern Standard Time
B) switch to the 12-hour clock commonly used outside North America
C) learn what prospective customers seek to accomplish on her Web site
D) ignore issues related to time since her customers will be familiar with the North American system