Suppose you are the owner of a new boutique hotel.It generally takes your staff 4 minutes with a standard deviation of 0.5 minute to check guests into their rooms.Currently the process is stable;however it is your goal to be able to check guests in within 3 minutes of their arrival.What is the value of C_pk? A)0 B)1 C)This cannot be determined from the information given. D)None of the above

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Quizplus · Accepted Answer

The question asks for the value of C_pk, which represents the process capability index. However, the given information only includes the process standard deviation and the desired target time, but not the process mean or the specification limits. Without knowing these values, we cannot calculate the process capability index, so the answer is C, which indicates that the value cannot be determined from the information given.

Suppose You Are the Owner of a New Boutique Hotel