Which of these items are characteristics of a bureaucracy?
A) Offices that exist in a vertical hierarchy.
B) Each office has a specified sphere of competence.
C) Those who occupy positions own what is needed to do their jobs.
D) Everything of formal importance is written down.

Question

Quizplus · Accepted Answer

Bureaucracies are characterized by a hierarchical structure (A), defined roles and responsibilities (B), and formal documentation of important matters (D). However, in a bureaucracy, individuals do not own the resources needed for their jobs; these are owned by the organization (contrary to C).

Which of These Items Are Characteristics of a Bureaucracy