International call-centers are an example of:

Question

Quizplus · Accepted Answer

International call-centers are an example of offshoring activities, which is the practice of relocating business operations to another country with lower labor costs and favorable economic conditions. In this case, companies outsource their customer service operations to call-centers located in countries like India, the Philippines, and Brazil to take advantage of lower wages and operating costs. This strategy has been criticized for taking jobs away from domestic workers and contributing to social dumping, but it has also been embraced as a way to improve efficiency and profitability for businesses.

International Call-Centers Are an Example Of