Terrorism in the post-9/11 world,ethical scandals,outbreaks of workplace violence,information technology failures,and man-made environmental disasters are all examples of __________ problems that managers sometimes face.
A)Routine
B)Creative
C)Crisis
D)Expected
E)Programmed

Question

Quizplus · Accepted Answer

The examples given are all indicative of crisis situations, which are unexpected and require immediate attention and resolution. Routine problems are predictable and can be managed through established procedures or policies. Creative problems involve generating new ideas or solutions. Expected or programmed problems are those that can be foreseen and planned for in advance.

Terrorism in the Post-9/11 World,ethical Scandals,outbreaks of Workplace Violence,information Technology