Nancy,a plant manager,received a directive from corporate headquarters to examine possible ways for redesigning work processes to improve plant productivity.Knowing this would be a "hot button" issue with plants workers,Nancy needs to communicate this news to them as effectively as possible.Which communication approach should Nancy use?

Question

Quizplus · Accepted Answer

Oral communication would allow Nancy to directly address any concerns or questions the workers may have about the directive and allow for immediate feedback and dialogue. This approach can also help build trust and rapport between the manager and workers.

Nancy,a Plant Manager,received a Directive from Corporate Headquarters to Examine