Question 1

In submitting his expense report for a recent business trip,Neil sought reimbursement for some personal entertainment expenses.Knowing that the company policy precluded such reimbursement,he reported higher amounts for transportation fares and gratuities than he actually spent.Which of the following rationalizations most likely applies to Neil's actions?

Accepted Answer

Neil's action of inflating transportation fares and gratuities shows that he is aware of the company policy and the fact that personal entertainment expenses are not reimbursable. Choosing option A or B suggests that Neil believes what he did was legal or necessary for the success of the company, which is not the case. Option D implies that Neil has discussed his actions with his boss beforehand which is not mentioned in the scenario. Therefore, option C is the most likely rationalization as Neil believes he can get away with it without anyone finding out.

Question 2

Which of the following rationalizations for unethical behaviour reflects the mistaken belief that because someone can be found to benefit from the behaviour,the behaviour is also in the organization's best interests?

Accepted Answer

This rationalization reflects the mistaken belief that just because someone benefits from the unethical behavior, it must be in everyone's best interests, including the organization's. However, this is not always the case, as unethical behavior can ultimately harm the organization and its reputation in the long run. The other rationalizations listed do not necessarily reflect this mistaken belief.

Question 3

A CEO of an airline contacted the CEO of her competitor to discuss raising airfares on their competing money-losing routes.The government agency that regulates the industry alleges that this was an illegal attempt to monopolize airline routes.According to your textbook,the CEOs would be considered what type of manager?

Accepted Answer

The answer of A CEO of an airline contacted the...

Question 4

Which of the following rationalizations for unethical behaviour reflects the mistaken belief that a questionable behaviour is really "safe" and will never be discovered or made public?

Accepted Answer

The rationalization that "no one will ever know about it" reflects a mistaken belief that the unethical behaviour is "safe" from being discovered or made public. This belief can lead individuals to engage in unethical behaviour with the false sense of security that they will never face consequences.

Question 5

A formal statement of an organization's values and ethical principles that provide guidelines on how to behave in situations susceptible to ethical dilemmas are referred to as the organization's

Accepted Answer

A code of ethics is a formal statement outlining an organization's values and ethical principles. It provides guidance to employees on how to behave in situations that may present ethical dilemmas. Corporate social responsibility refers to an organization's commitment to behave ethically and contribute to economic development while improving the quality of life of its workforce and their families, as well as the local community and society at large. Management guidelines and employee handbooks may contain information on ethical behavior, but they are not specifically focused on ethical principles like a code of ethics. An employee mandate is not a commonly used term in this context.

Question 6

Codes of ethical conduct have several limitations.Which of the following is not one of these limitations?

Accepted Answer

Ethical codes can be useful in large, complex organizations, but they may not be sufficient on their own. Other limitations include the fact that codes cannot guarantee ethical behavior, rely on the organization's human resource foundation, are not replacements for hiring people of integrity, and cannot replace positive leadership.

Question 7

The text identifies different ways of dealing with the four rationalizations that are commonly used to justify unethical behaviour.Which one of the following courses of action is not a recommended way for dealing with at least one of the four rationalizations?

Accepted Answer

The recommended ways of dealing with the four rationalizations are to not do it when in doubt (A), look beyond short-term results (C), punish wrongdoing (D), and prioritize law and morality over organizational loyalty (E). However, justifying unethical behavior because others are doing it is not an acceptable way to deal with rationalizations.

Question 8

A strict chain of command,strong work group identities,and ambiguous priorities are

Accepted Answer

Organizational barriers such as a strict chain of command, strong work group identities, and ambiguous priorities can make it difficult for employees to report unethical behavior without fear of retaliation, which is a barrier to whistle blowing.

Question 9

According to the text,an important way for double-checking the ethics of a decision is to ask which one of the following questions?

Accepted Answer

Asking how one would feel if their family found out about their decision is a way to double-check the ethics of a decision, as it considers personal values and accountability.

Question 10

Ethics training refers to

Accepted Answer

Ethics training is designed to provide structured programs to help participants understand the ethical aspects of decision making, and how to incorporate ethical standards into their daily lives. This training can also cover topics such as codes of conduct, corporate values, and compliance with laws and regulations. It is important for organizations to provide ethics training to their employees to ensure that they are equipped to make ethical decisions in the workplace.

Question 11

A formal statement of an organization,for instance,"we support people through empowerment,providing a safe and caring workplace and providing opportunities for personal and professional growth" is an example of

Accepted Answer

A formal statement of an organization is usually a code of ethics that states the principles and values that guide the organization's behavior and decision-making processes. It outlines the ethical standards that the organization expects its employees and stakeholders to uphold. Choices A, B, C, and E are not accurate descriptions of a formal statement of an organization. Ethics culture refers to the shared norms and values of an organization that shape its ethical behavior; social responsibility pertains to an organization's obligation to contribute to the welfare of society; sustainability refers to the long-term ability of an organization to operate without depleting its resources; and social strategies refer to the tactics that an organization uses to achieve its social and environmental objectives.

Question 12

Which of the following rationalizations for unethical behaviour reflects the mistaken belief that the organization's best interests stand above all others?

Accepted Answer

The rationalization that "The organization will protect me" reflects the mistaken belief that the organization's best interests stand above all others, as it assumes that the organization will prioritize protecting its own reputation or interests over punishing unethical behavior.

Question 13

The value of any formal code of ethics relies on all of the following except

Accepted Answer

The answer of The value of any formal code of...

Question 14

Which of the following is not a potential risk faced by people who act as whistleblowers?

Accepted Answer

Being generously rewarded for revealing misdeeds is not a potential risk faced by people who act as whistleblowers. The other options listed are all common risks for whistleblowers.

Question 15

Formal codes of ethics are usually concerned with expressing how employees may be expected to behave with respect to all of the following except

Accepted Answer

Formal codes of ethics typically cover areas such as customer-supplier relationships, confidentiality of corporate information, responses to bribes and kickbacks, and political contributions. However, they do not typically dictate an employee's choice of friends and acquaintances, as this would be considered a personal matter outside of work.

Question 16

Which of the following rationalizations for unethical behaviour reflects the mistaken belief that one's behaviour is acceptable,especially in ambiguous situations?

Accepted Answer

The answer of Which of the following rationalizations for unethical...

Question 17

___ is a structured program designed by organizations to maintain high ethical standards by helping people understand ethical aspects of decision making.

Accepted Answer

Ethics training is a structured program designed by organizations to maintain high ethical standards by helping people understand ethical aspects of decision making. Codes of Ethical Conduct provide a set of principles that guide ethical decision making, while critical response refers to the process of responding to ethical violations. Whistleblower protection is a policy that protects employees who report unethical behavior, and sustainability programs focus on promoting environmental and social responsibility.

Question 18

Someone who exposes the misdeeds of others in an organization in an attempt to preserve ethical standards and protect against wasteful,harmful,or illegal acts is called

Accepted Answer

A whistleblower is someone who brings attention to unethical, illegal, or harmful practices within an organization. They can do this through various channels including reporting to management, a governing body or regulatory agency, or even the media. Retaliating against a whistleblower is illegal and can result in severe consequences for the organization. Ethics steward, ethics evaluator, and ethics sheriff are not commonly used terms in this context.

Question 19

Which of the following is not a step that managers should follow for making ethical decisions?

Accepted Answer

Managers should not model their decisions based on what others are doing if it goes against ethical principles. Instead, they should prioritize making decisions based on what is right and just, even if it means going against what others are doing. The other steps (recognizing the ethical dilemma, identifying options, double-checking decisions, and taking action) are all essential for making ethical decisions.

Question 20

Anita Roddick's 11-point charter on ethical conduct at the Body Shop International is an example of the influence of ___ on ethical behaviour.

Accepted Answer

Anita Roddick's 11-point charter on ethical conduct at the Body Shop International reflects the formal policies of the employing organization, which is designed to set standards for ethical behavior among its employees. The charter outlines the company's commitment to ethical and social responsibility, and it specifies guidelines for the conduct of its employees in areas such as human rights, environmental protection, and animal welfare. This suggests that the company has a structured approach to promoting ethical behavior, rather than relying on external factors such as religion, government regulation, personal values, or peer pressure.

Quiz 4: Ethics, Social Responsibility and Sustainability