In managing resistance to organizational changes, facilitation and support mean
A) gaining employee participation and soliciting ideas for managing the change.
B) giving a resisting individual a role in the change process.
C) using force to make people comply with the change.
D) making the change as easy as possible for employees.
E) offering concrete incentives for cooperation.
Correct Answer:
Verified
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A)shaper.
B)follower.
C)reactor.
D)adapter.
E)leader.
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