The managers at Finnegan Insurance are proposing a change in the way performance evaluations are done. Most employees who dislike the change are unsure about how exactly the change will be made and do not have enough information about the new policy. Given this situation, the best method for managing resistance to change is most likely through
A)education and communication.
B)facilitation and support.
C)negotiation and rewards.
D)manipulation and cooptation.
E)explicit and implicit coercion.

Question

Quizplus · Accepted Answer

Since the employees are unsure about the new policy, the best way to manage resistance to change is through education and communication. This will provide the employees with the necessary information to understand why the change is being made and how it will affect them. This can help to reduce anxiety and fear related to the change and can improve acceptance and support for the proposed policy.

The Managers at Finnegan Insurance Are Proposing a Change in the Way