Radical Returns Inc. ,a company that prepares individual tax returns,has finally agreed to utilize the IRS system that enables returns to be transmitted electronically rather than through mail.Almost every other firm in the United States is utilizing the system because it has been proven reliable.The company has accepted the new technology only after a number of threats of account withdrawal from key customers.For this reason,the company would be classified as

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Radical Returns Inc. is not an innovator as they were not the first to adopt the new technology. They are not an early adopter as they only adopted the technology after threats from key customers. They are part of the late majority, as they have only recently adopted the technology that has already been proven reliable by almost every other firm in the United States.