Eliza's team stopped being productive because it had an internal conflict that the group members could not resolve. A representative from the human resources department attended several meetings to help resolve the conflict and enable the group to move on. The person who did this played the role of
A)facilitator.
B)gatekeeper.
C)mediator.
D)researcher.
E)taskmaster.

Question

Quizplus · Accepted Answer

A mediator is a neutral third party who helps two or more parties resolve a dispute. The representative from the human resources department attended several meetings to help resolve the conflict between the group members, thus playing the role of a mediator.

Eliza's Team Stopped Being Productive Because It Had an Internal