Shield Life & Casualty has strictly defined job responsibilities and lines of communication. In this formal atmosphere, approval for any changes to standing procedures must be made by upper management. The firm has a
A)wide span of control.
B)high degree of centralization.
C)moderately decentralized structure.
D)matrix design.
E)flat structure.

Question

Quizplus · Accepted Answer

The fact that approval for changes to standing procedures must be made by upper management indicates a high degree of centralization, where decision-making authority is concentrated at the top of the organization.

Shield Life & Casualty Has Strictly Defined Job Responsibilities and Lines