As operations manager of the Good Day Greeting Card Company,Rafael requires all seven branch offices to use the same type of computer and operating system.This simplifies both the communication and training processes for employees who frequently transfer between offices.Rafael can best be described as coordinating the offices by
A)plan.
B)network.
C)formalization.
D)mutual adjustment.
E)standardization.

Question

Quizplus · Accepted Answer

Rafael is using standardization to coordinate the offices by requiring all branches to use the same type of computer and operating system. This creates consistency and simplifies communication and training processes for employees who frequently transfer between offices.

As Operations Manager of the Good Day Greeting Card Company,Rafael