For the past several years,CloudComm has hired a firm in India to handle its technical customer support.Recently,CloudComm hired a California-based company to do those services instead.This change is an example of
A)offshoring.
B)outsourcing.
C)inshoring.
D)insourcing.
E)offsourcing.

Question

Quizplus · Accepted Answer

Inshoring refers to bringing services or production back to the company's home country from overseas. CloudComm's decision to hire a California-based company instead of an Indian firm for customer support is an example of inshoring.

For the Past Several Years,CloudComm Has Hired a Firm in India