Terence supervises the shipping department of a book printer in South Carolina. He contacts trucking companies to arrange pickups, and he makes sure that his team members load cartons onto the correct trucks. Terence is a
A)frontline manager.
B)middle manager.
C)top-level manager.
D)tactical manager.
E)strategic manager.

Question

Quizplus · Accepted Answer

Terence is a frontline manager because he directly supervises and is involved in the day-to-day operations of the shipping department, overseeing the work of team members and making operational decisions such as arranging pickups and loading trucks.

Terence Supervises the Shipping Department of a Book Printer in South