While Leroy said he understood the terms of the agreement, he had a quizzical look on his face. Which of the following barriers to communication does this exemplify?
A) physical distraction
B) mixed message
C) external locus of control
D) poor choice of channel
E) information filtering

Question

Quizplus · Accepted Answer

Leroy's quizzical look on his face indicates that he may not fully understand or believe what is being communicated to him. This suggests a mixed message, where the words being spoken do not match the nonverbal cues.

While Leroy Said He Understood the Terms of the Agreement