_____ is the process of helping the source of a message say what he or she really means.
A) Communication transparency
B) Information filtering
C) Active listening
D) Proxemics
E) Open book management

Question

Quizplus · Accepted Answer

Active listening involves not only hearing the words being said, but also paying attention to tone of voice, body language, and other nonverbal cues. It also involves asking clarifying questions and restating what the speaker has said in your own words to ensure understanding. By doing so, it helps the source of the message say what they really mean.

_____ Is the Process of Helping the Source of a Message