Which of the following statements is true of managing conflicts?
A) When managed well, conflicts can stimulate creativity.
B) Conflicts always result in low performance.
C) Substantive conflicts can be addressed by handling personality issues.
D) Emotional conflicts do not cause difficulties in organizations.
E) Too much conflict leads to groupthink.

Question

Quizplus · Accepted Answer

When managed well, conflicts can stimulate creativity as it encourages the exploration of different perspectives and ideas. Option B is incorrect as conflicts can sometimes enhance performance by facilitating communication and finding solutions to problems. Option C is incorrect as personality conflicts require a different approach than substantive conflicts. Option D is incorrect as emotional conflicts can create significant difficulties in organizations. Option E is incorrect as too much harmony can lead to groupthink, not too much conflict.

Which of the Following Statements Is True of Managing Conflicts