In assessing conflict management styles, ___ refers to the desire to satisfy one's own needs and concerns.
A) assertiveness
B) best alternative to a negotiated agreement
C) cooperativeness
D) alternative dispute resolution
E) intensity of conflict

Question

Quizplus · Accepted Answer

Assertiveness is the degree to which an individual tries to satisfy his/her own needs, concerns or goals in a conflict situation. It is the extent to which an individual is willing to stand up for their own interests or rights in the conflict.

In Assessing Conflict Management Styles, ___ Refers to the Desire