In Herzberg's two-factor theory, hygiene factors involve ___ and affect ___.
A) job content;job satisfaction
B) job content; job dissatisfaction
C) job context; job satisfaction
D) job context; job dissatisfaction
E) both job context and content; both job satisfaction and dissatisfaction

Question

Quizplus · Accepted Answer

Hygiene factors in Herzberg's two-factor theory involve job context such as salary, working conditions, job security, company policies, and interpersonal relationships. These factors are necessary to prevent dissatisfaction in employees, but they do not necessarily lead to job satisfaction. Instead, job satisfaction comes from motivational factors such as achievement, recognition, responsibility, growth, and development in one's job content.

In Herzberg's Two-Factor Theory, Hygiene Factors Involve ___ and Affect