Julia, a manager at a logistics company, found that her subordinate, Olivia, frequently missed her deadlines for projects. When asked for an explanation, Olivia responded saying that she had to meet unrealistic deadlines. Olivia's co-workers have similar workloads and deadlines, but they always finish their work on time. Olivia has arrived at the conclusion that her deadlines are unrealistic mostly because of _____.
A) her mood contagion bias
B) the Machiavellian effect
C) the Halo effect
D) her fundamental attribution error
E) her self-serving bias

Question

Quizplus · Accepted Answer

Olivia's conclusion that her deadlines are unrealistic, despite evidence that her coworkers manage similar workloads and deadlines effectively, is indicative of her self-serving bias. This bias leads individuals to attribute their failures to external factors rather than their own shortcomings.

Julia, a Manager at a Logistics Company, Found That Her