Henry is the manager of a local bakery and has observed high turnover, which he believes is due to poorly defined job descriptions. The bakers, clerks, and delivery people are not clear about duties and responsibilities and there is overlapping and duplicated work processes. Henry needs to define all the activities for each position, as well as the behaviours necessary to perform them. To do this he should conduct a ___.

Question

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Job analysis is the process of gathering, documenting, and analyzing information about jobs to define the duties, responsibilities, and accountabilities of a position, which is exactly what Henry needs to address the issues in his bakery.

Henry Is the Manager of a Local Bakery and Has