A Manager Who Uses Participation and Involvement in Order to Overcome

A manager who uses participation and involvement in order to overcome employee resistance to change will ___.

A) use discussion, presentations, and demonstrations to educate people beforehand about the change
B) allow others to contribute ideas and help design and implement the change
C) provide encouragement and training beforehand about the change
D) try to covertly influence others by selectively providing information in favour of the desired change
E) threaten resistors with a variety of undesirable consequences