Lilliana, a recent MBA graduate in the field of accounting, is the finance manager of PLUS Company. Lilliana has a problem with a shadow organization in her division. One sensible first step in Lilliana's management strategy might be ___.
A) meeting with her employees to let them know she is the boss
B) promising bonuses only to those employees who agree with her and work with him
C) seeking to understand and work with the shadow organization
D) firing the people who are members of the shadow organization
E) assuming her staff is trying to undermine her and act accordingly

Question

Quizplus · Accepted Answer

Seeking to understand and work with the shadow organization would be the best first step in Lilliana's management strategy. Firing or assuming her staff is trying to undermine her without fully understanding the situation could lead to a toxic work environment and resentment amongst employees. Meeting with her employees to assert her authority and promising bonuses for compliance could also be ineffective and potentially damaging. By seeking to understand the shadow organization, Lilliana may be able to address any underlying issues and work towards a collaborative solution.

Lilliana, a Recent MBA Graduate in the Field of Accounting